Shipping policy

Made-to-order preparation

Preparation begins after your order and payment are confirmed. Estimated preparation and delivery within Qatar take 1–2 weeks. If your order is delayed, we will contact you with available updates.

Delivery within Qatar

The online store currently delivers within Qatar. The current Qatar Delivery option is free and delivery details and any charges are confirmed at checkout or on the invoice before payment. Provide your zone, street, building and phone number, plus your apartment number where applicable.

Tracking and order support

Order notifications use the email address provided at checkout. Where a tracking number is available, it is shared after dispatch. For an order update or an address correction before shipping, contact us on WhatsApp +974 55561949 or email contact@lilithcouture.qa with your order number.

Orders outside Qatar

International shipping is not currently available at checkout. Contact us about your destination before placing an order.