Terms of service

Lilith Couture is operated by Lilith Couture Trading for Clothes in Doha, Qatar. By using this website or placing an order, you agree to these terms and the policies linked here. Email contact@lilithcouture.qa with any questions.

Products and made-to-order preparation

Lilith Couture pieces are prepared to order. Review the design name, size, price and product description before confirming your order. Contact us before purchase if you need measurements, fabric or care details clarified. Preparation begins after the order and payment are confirmed.

Orders and prices

Prices are shown in Qatari riyals. The final total and delivery options are confirmed at website checkout or on the invoice before payment. You must provide accurate and complete contact and delivery information. If an essential order detail cannot be fulfilled, we will contact you to confirm the appropriate next step before proceeding.

WhatsApp orders and PayPal payments

To place an order or ask about payment, contact us on WhatsApp +974 55561949 or by email. Send the product link, size and quantity. We confirm availability, order and delivery details, the final total, currency and payment method before sending an invoice or payment link. WhatsApp is used to discuss and arrange orders; it is not a payment gateway. Do not send card details, passwords or verification codes in chat.

PayPal can be used only when it is offered on the checkout page or an invoice issued by Lilith Couture. If it is not shown, contact us to confirm the available options. Review the amount, currency and any displayed currency conversion before paying. Sending a message or receiving an invoice does not confirm payment; preparation begins after the order and payment are confirmed. The same shipping, cancellation and return policies apply to website and WhatsApp orders.

Shipping and delivery

Delivery is currently available within Qatar. The estimated preparation and delivery period is 1–2 weeks and is not a guaranteed delivery date. Read our Shipping Policy for details and order support.

Cancellations and returns

Cancellation may no longer be possible after made-to-order preparation begins. Contact us promptly with your order number so we can check its status. Defective, damaged or incorrect items are handled under our Return and Refund Policy and the consumer rights provided by Qatar law.

Acceptable use

You must not misuse the website, attempt to disrupt it, bypass its functions or use its content for unlawful purposes. Images, text and logos displayed on the website belong to Lilith Couture or are used with permission and may not be copied or used commercially without approval.

Privacy

Our Privacy Policy explains how information is collected, used and shared, and the choices available to you.

Changes and governing law

We may update these terms when the store or legal requirements change. The terms published when an order is placed apply to that order unless the law requires otherwise. These terms are governed by the applicable laws of the State of Qatar. Nothing in them limits rights that cannot lawfully be excluded.